Hi obanite89,
Thanks for posting on our community forums.
Any discount that you've been offered for the 12/18 months will still be honoured, so if you accepted a fixed price then you'll receive that until the end of the discount period. If you accepted a £ or % amount off, this will also continue to be honoured but you will see your price increase from March 1st.
We will advise you in your communication how the price change will affect your deal.
We appreciate you are not happy having to call and speak to us again due to the amount of time it has taken previously for your call to be answered. Unfortunately, as we're unable to deal with package changes through our community forums, we would suggest giving our retentions team a call on 150/0345 454 1111 option 1, 4 then 4 again.
Our team will be able to assist you further with this query.
Kind regards Jodi.