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Bill discount expiring. Need to renew.

I have a loyalty discount which is due to expire shortly. How do I get it reinstated?

 

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Re: Bill discount expiring. Need to renew.

it depends if you are out of contract. If your contract has ended you can call in and see what they can offer. It will never match a new customer though

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Re: Bill discount expiring. Need to renew.

Thanks for your reply. I am hoping someone from Virgin can resolve the problem without me having to sit for ages in a queue.

 

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