Unfortunately, it seems that your images have been rejected by our moderators, potentially because they include personal information to you such as an account number, email address, or phone number for example.
Do you still require help? If so, please send through these images again without the personal information included (or blacked out) and we'll do what we can to help.
Welcome to the community and thanks for taking the time to post your issue on the forums. I’m sorry to hear of the issues that you’re having with your Amazon gift card, we aren't accountable for offers made by third party companies, the Amazon gift cards are being offered by the third party not Virgin Media. You need to contact the company, where you signed up to get the vouchers that they have offered you.