I’ve moved home and expecting an engineer today between 8am - 1pm to install my fibre service.
On the welcome email I’m told to sign into my My Virgin Media account to see my exact time slot.
However, when I go to do this I get signed into my old account which says ‘you are no longer with Virgin Media’ which will be because my old account gets closed down due to a home move.
I try to sign up for a new My Virgin Media account with my new account details but it says it’s not possible yet (and also I seem unable to use my current email address - perhaps because it’s linked to the old account??)
So my question is, how do I tell what time my engineer time slot is beyond the 8am - 1pm timeframe?