on 03-02-2023 12:14
Hi,
Please, can you send me a message explaiining, how to set up a password for customer service help over the phone?
Answered! Go to Answer
on 03-02-2023 12:26
Hey paddingtonbear9,
Welcome to the community and thanks for taking the time to post here on the forums.
When you registered with us you should have set a password with the team, did this not happen for you?
If you have access to your online account, you can set/change your password. Please login to your online account then Update settings >Account details and scroll down to the 'Telephone security details' section , if you click the edit button, you will then be able to set/change your password.
Please let me know if you're able to do this, if not, we will be able to help further from here
Kind Regards,
Steven_L
on 03-02-2023 12:26
Hey paddingtonbear9,
Welcome to the community and thanks for taking the time to post here on the forums.
When you registered with us you should have set a password with the team, did this not happen for you?
If you have access to your online account, you can set/change your password. Please login to your online account then Update settings >Account details and scroll down to the 'Telephone security details' section , if you click the edit button, you will then be able to set/change your password.
Please let me know if you're able to do this, if not, we will be able to help further from here
Kind Regards,
Steven_L
on 03-02-2023 12:31
Hi Steven,
Thanks so much for your reply. Yes, it worked fine.
Yours,
paddingtonbear9
on 03-02-2023 12:48
Glad to hear that its worked for you paddingtonbear9 👍
Kind Regards,
Steven_L