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phone line help please

I cant get incoming calls line ringing out for anyone trying to call and no dial tone when trying to call out. I have tried different handsets any advise please?

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Re: phone line help please

Hi I’m Chris a Virgin media Tech

Could you please private message me your account number as well as address or your VM landline number. You can access my private messaging by hovering over my name. I can then run some diagnostics on your equipment and see further into your issue.

If you found this information useful or the issue was resolved, please give feedback by clicking the thumbs up Kudos icon and marking as a helpful answer.                                                                                                         

If you would like to learn more about receiving £50 of your bill please private message me.

Kind Regards

Chris VMTech

Here to help! I'm a technician helping out whilst working from home. Find out more