landline has switched off and no adaptor has arrived

[Seagap]

Hi

our landline switched over to fibre on Monday 14. No adaptor has arrived, so we can’t use it. We didn’t get a letter or an email either, just a text from an unknown number.

Please send us an adaptor so we can use our phone.

[Travis_M]

Hi @Seagap

Thanks for posting on our community forum and sorry to hear about the issue with your landline switchover.

I'm going to drop you a private message now to collect some more information and investigate further, please keep an eye on your inbox for a message from myself.

Regards

[Travis_M]

Hi @Seagap

Thanks for confirming those details via PM

That is all ordered for you now and be sure to keep us updated once you're plugged in and up and running 🙂

Regards