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gingerdiver69
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landline dead

my landlines is just dead no dial tone the phone is charged and working fine, i have tried the test on the site and it showed a fault in the area so waited and it then cleared on the site but still no dial tone etc..if you ring in it doesn't do anything just dead air the last call i recieved was friday 24th cant recieve or call out.

I have tried another phone and still nothing so plugged direct into the wall which is an old cabletel junction box (think this maybe faulty)  any help. i think i may need an engineer to come and sort it out.

its only the phone that doesnt work, broadband and tv are both ok.

thanks 

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Ryan_N
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Re: landline dead

Hi gingerdiver69, 

 

Thank you for your post and welcome to the forums. 

 

Sorry to hear you've been having this issue. I can appreciate that this was a few days ago, can I confirm if you're still having this issue currently? 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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gingerdiver69
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Re: landline dead

Hi no we are now ok but was off for over 2 days engeineers fixed it 

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