on 02-03-2022 12:25
Home phone landline not working, no dial tone. have checked equipment at another house and all works perfectly. when do a service status check no issue are showing. any ideas on how can get this resolved.
Answered! Go to Answer
on 02-03-2022 12:32
Hi topdog4
Sorry to hear this
I have just had a quick look for any national issues and its all clear
Which indicates it is a local fault and we need to get an engineer booked in
If you don't mind, I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L
on 02-03-2022 12:32
Hi topdog4
Sorry to hear this
I have just had a quick look for any national issues and its all clear
Which indicates it is a local fault and we need to get an engineer booked in
If you don't mind, I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L
on 02-03-2022 13:56
Thanks for that, will await your private message.
on 03-03-2022 12:14
Hi topdog4
Thanks for confirmation of the fault being fixed
Gareth_L