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buying a compatable handset for landline

Any tips on buying a Virgin Media compatible handset?

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Re: buying a compatable handset for landline

You can use any handset you use on a normal BT phone line. If you have one of the new style Landlines that uses the socket on your hub you will need an RJ11 plug to BT socket converter to plug it in.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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Re: buying a compatable handset for landline

I bought a cheap handset from Amazon and there is no ring tone. So it sounds like this is because it was a cheap handset rather than there being a "Virgin Media" approved handset?

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Re: buying a compatable handset for landline

No dial tone faults are quite common, so it may not be the phone. If you can try it on a neighbours line that you know is working you can eliminate the handset as the issue.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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Re: buying a compatable handset for landline

If it's an old handset it needs a ring capacitor. You can either buy an RJ11 to BT adapter with a ring capacitor (costs £4 on eBay) or get a modern hamdset.

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