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andycoal
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Vulnerable customers

How do I register my parents and my mother in law as vulnerable for priority repair please, they are Virgin customers and their landline is linked to their care alarm system so is a big problem if fault with phone, thanks

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Emily_G
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Re: Vulnerable customers

Thanks for the post Andycoal and welcome to our community.

 

I'll pop you over a private message so we can pass security and get this escalated for you.

 

Thanks, Emily.