Hi there, I've reported this about three times, it sparks in the rain and I have very bad connection to basic tv channels and Netflix due to the interruptions. no sign of repair, support or customer care? NW10 6TU HELP
Welcome to our Community Forums and thanks for posting.
I am so sorry to hear your brown OmniBox is damaged. I will be more than happy to schedule a repair.
Will pop you a PM now so we can get a technician arranged 🙂
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thanks second message as com through now
Thanks for taking the time to chat with me via PM.
I'm so glad to hear the OmniBox has now been repaired.
We hope you have a lovely weekend 😄