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clarissastoneha
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Vandalised sparking brown box repair

Hi there, I've reported this about three times, it sparks in the rain and I have very bad connection to basic tv channels and Netflix due to the interruptions. no sign of repair, support or customer care? NW10 6TU HELP 

 

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Ayisha_B
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Re: Vandalised sparking brown box repair

Hi @clarissastoneha,

 

Welcome to our Community Forums and thanks for posting.

 

I am so sorry to hear your brown OmniBox is damaged. I will be more than happy to schedule a repair.

 

Will pop you a PM now so we can get a technician arranged 🙂

 

Speak soon!

Ayisha_B
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clarissastoneha
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Re: Vandalised sparking brown box repair

thanks second message as com through now 

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Ayisha_B
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Re: Vandalised sparking brown box repair

Hi @clarissastoneha,

 

Thanks for taking the time to chat with me via PM.

 

I'm so glad to hear the OmniBox has now been repaired. 

 

We hope you have a lovely weekend 😄

Ayisha_B
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