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Telephone keeps chiming and cannot dial out.

337edy2
On our wavelength

on ‎04-09-2022 14:57

Hi All

Lately one of my telephones connected to my router has started chiming every hour or two. It just makes a short chiming sound and then stops. In addition to this I am sometimes unable to dial out to a mobile and get an engaged tone even though I later discover that the mobile I was calling wasn't being used at the time of the call. Anybody got any ideas whats going on here? Do I have a line fault?

Thanks

 

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36 REPLIES 36

kan-izh
Tuning in
In response to Robert_P

on ‎21-03-2023 15:32

Is there any update on that? I'm already in habit to switching off the phone, it is very annoying especially over night.

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Client62
Hero
In response to kan-izh

on ‎21-03-2023 15:53

Your phone must be quick of the mark to have bell tinkle. Most silently log missed no number calls.

Have VM have shipped any Hub 5 defect fixes during the last year ?  Suspecting that is a no.

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goslow
Alessandro Volta
In response to kan-izh

on ‎21-03-2023 16:05

@kan-izh wrote:

Is there any update on that? I'm already in habit to switching off the phone, it is very annoying especially over night.

Does your phone have a 'do not disturb' feature? This is a function which keeps the phone silent for a specified time period. Unanswered calls go to answering machine. Some models allow a configuration where the phone is kept silent apart from known contacts in the address book (sometimes referred to as VIPs in some phone manuals) being allowed to ring through the 'do not disturb' period. If your phone has the feature, see if it can do anything to stop the unwanted ringing.

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Steven_L
Forum Team
Forum Team
In response to goslow

on ‎21-03-2023 16:57

Hey kan-izh,

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your landline, I have looked into your issues and have passed this onto our faults team to have them investigate this and they will contact you directly to discuss this further.

Kind Regards,

Steven_L
 

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kan-izh
Tuning in
In response to Client62

on ‎21-03-2023 19:31

I have a very basic telephone, like a retro-style with a mechanical bell. And it chimes twice periodically.

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Steven_L
Forum Team
Forum Team
In response to kan-izh

on ‎21-03-2023 19:35

Thanks for coming back to us kan-izh, I will ensure the team know about that, when they look into the issues for you.

Kind Regards,

Steven_L

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