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Ianhindes
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Problem with landline

This morning my landline no longer has a dialling tone. It was fine until about 10am but then a “no line “ message appeared on the handset screen. WiFi is unaffected. 

Called the landline from mobile & received a message saying that we are unavailable right now.


Tried calling the helpline but just got a message saying they are too busy and to ring back later.

Any ideas how I go about getting it fixed?

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Natalie_L
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Re: Problem with landline

Hi Ianhindes, 

 

Welcome to the Community and thank you for getting in touch. 

 

I am sorry to hear you are experiencing issues with your phoneline. 

 

I have taken a look from our side and can confirm there is a reported issue within your area that our team are working hard to fix. 

 

 

 F008766509 
 
 P2 
 
 Our engineer is working to fix the problem 
 
 27/01/2021 11:52:02 
 
 27/01/2021 19:25:00 

 


               

 

Nat