on 20-09-2021 01:42
There seems to be a bar calling 0903 numbers on my phone. How do I get this lifted
Answered! Go to Answer
20-09-2021 08:10 - edited 20-09-2021 08:19
Have you got call barring set up on your line? You normally pay extra to have this feature added (typically an extra £2.25 to £4 per month along with other phone features)
See pages 8 and 9 of the VM phone manual.
https://store.virginmedia.com/content/dam/eSales/Downloads/Phone%20User%20Guide.pdf
Dial 1765 on your VM landline to find out your phone colour area.
20-09-2021 08:10 - edited 20-09-2021 08:19
Have you got call barring set up on your line? You normally pay extra to have this feature added (typically an extra £2.25 to £4 per month along with other phone features)
See pages 8 and 9 of the VM phone manual.
https://store.virginmedia.com/content/dam/eSales/Downloads/Phone%20User%20Guide.pdf
Dial 1765 on your VM landline to find out your phone colour area.
on 20-09-2021 08:13
Hi Aiden3,
Welcome to the community and thank you for getting in touch.
Call barring is a feature that we add at the request of a customer. We can remove this feature from the service or a pin can be set up on the line to override the service which will allow you to make a call. Information on the bar feature and how to set this up can be found on page 8 here
If you would prefer to remove the feature from the service, please let me know and I will get this arranged.
Thank you
on 20-09-2021 08:34
Thanks to all who answered. I spoken with Customer service and the block has been lifted
on 20-09-2021 08:45
Hi Aidan3,
You're very welcome 🙂
I am glad to hear the team were able to get this resolved for you.
Please get in touch if we can assist in the future.
Take care