@ncsncs wrote:
I am in the process of porting my phone number away from VM to a virtual phone number company and they tell me that because the phone is part of a broadband, tv, phone package that the broadband service will be cancelled as well.
Thats not an issue as I'm getting a new broadband service installed in the next week or so, but is the virtual phone number company correct or will I have to contact VM after the number port completes to cancel the broadband and tv part of the package?
If you are moving away from VM completely, your existing number must not have a cancellation against it or it will stop the number port in its tracks. The new provider handles the cancellation for you. So you should only be cancelling, TV & Broadband. However, as they are all part of the same contract you cannot cancel one part without cancelling the others.
VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993
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