on 19-04-2022 14:04
I'd like to move (port) my BT number to VM. Tried 150 but there's no obvious option for doing this.
From looking at other posts of a similar nature this would appear to be the place to reqest this, so if anyone can help I'd be grateful.
SB.
on 19-04-2022 14:23
Hi Screwball,
Thank you for reaching out to us in our community and welcome, sorry to hear you haven't been able to get help in porting your BT number into Virgin Media, is the number still active or have you already cancelled it?
Regards
Paul.
on 19-04-2022 15:12
The BT number is still very much active. I have not contacted them about this at all.
SB.
on 19-04-2022 15:21
Hi Screwball,
This is something we can help you with, so I can pass security I will send you an invite into a private chat, once received please click on the purple envelope to accept.
Regards
Paul.
on 19-04-2022 16:11
All sorted - many thanks to Paul_DN for dealing with this. 👍
on 19-04-2022 16:25
Hi Screwball,
Thank you for joining me in a private chat and clearing security, as advised I have now requested for your BT number to come over to us Via a Port, this will be done with the 14 Days, please do not cancel in the meantime as this may stop the number coming over, if there is anything else you need help with, please do not hesitate to reach back out.
Regards
Paul.
on 19-04-2022 18:08
Hi Paul,
No, I won't cancel it and thanks again for your help.
SB.
on 20-04-2022 10:02
You are very welcome SB, if you do need any further help/support, do not hesitate to reach back out.
Regards
Paul.