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sammielou78
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Phone

Every time I try to make a call, it's being diverted to the payment line, my direct debit isn't due to come out until the 23rd, can someone please help me 

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Zak_M
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Re: Phone

Good morning @sammielou78 

 

Welcome to the forums and thank you for taking the time to post.

 

I am sorry to hear that you landline is only taking you to the payment line.

 

I have looked into this using the information you have provided on the forums, I can't see any issues. 

 

Are you able to let me know if this is happening whatever number you are calling? 

 

Kind regards,

Zak_M

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sammielou78
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Re: Phone

Yes, it's doing it with all the numbers

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Zak_M
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Re: Phone

Thank you for coming back to me. 

 

I am going to need to take a further look into this, In order to do so I am going to need to get some account information.   

 

Ill pop you over a PM now. 

 

Kind regards,

Zak_M

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