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DavePurdy
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Phone number was not ported

My existing phone number was not ported when you installed my new services yesterday. I cannot cancel my old broadband with Vodafone without losing the number at the same time so need that number ported.

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DJ_Shadow1966
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Re: Phone number was not ported

Hello

Once you is active the  phone number will be transferred no more than 10 days, as long as the previous line is still active with no disconnection order on it.

Regards Mike

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DavePurdy
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Re: Phone number was not ported

have spoken to someone now - It was missed but they say they can port it by Sept 21st - we shall see.

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