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Sorry to hear you're having issues with your father's landline at the moment.
Can you confirm if the phoneline is plugged into the main master socket, an extension or into the router?
How many pieces of equipment are connected to the phone line?
There are a few troubleshooting checks I will need you to perform to see if they are successful in resolving the issue. Can you:
Let me know if any of these checks work at all, or if anything changes with the dial tone.
I will have to respond to you when my father next visits me as I have no way of contacting him to get the details to pass security he has previously tried phoning on a neighbours phone but got so far then just got cut off
Thanks for your response
I'll drop you a private message to confirm some more details so we can have this organised / resolved as soon as possible, keep an eye on your inbox for a message from myself.
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