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Phone line dead

couchplato
Tuning in

My Virgin landline has been dead for a few days now. It's a traditional line over copper wire.

I have tried connecting another handset to the socket with the same result, no dialing tone and no calls received.

How do I go about getting it fixed?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Travis_M
Forum Team
Forum Team

Hi @couchplato 

 

Thanks for posting on our community forum and sorry to hear about the issue with your landline.

 

I am going to drop you a private message now to collect some more details and investigate further as I look to have this resolved for you, keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


See where this Helpful Answer was posted

1 REPLY 1

Travis_M
Forum Team
Forum Team

Hi @couchplato 

 

Thanks for posting on our community forum and sorry to hear about the issue with your landline.

 

I am going to drop you a private message now to collect some more details and investigate further as I look to have this resolved for you, keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs