I have been redirected here from Twitter by your AR.
My 85 yer old mum is a priority fault repair customer and her landline has stopped working.
Her Careline service will not work without a landlne so can someomne contact her on her mobile to arrange a repair URGENTLY?
Thanks for posting and sorry to hear about your mum's landline, what are the chances that I would pick this up 😉
I've popped you over a private message so I can get a few more details from you (purple envelope in the top right hand corner)