Hi thematrix12,
Thanks for posting on our community forums. We can certainly check, and make sure that your number port order has been placed successfully for you.
Before we send you a private message, can we ask if you still have an active BT line? We only ask as a number port can take 10 days to come across and complete. We cannot do this if your BT line has already been disconnected.
Please let us know, and we will assist you further.
^Jodi.