Tried to call the landline a few days ago and was constantly engaged. T h never use it but it's there as a back up. Checked when got home and loads of static.
Checked sockets etc and can't get any dialing tone. It's either a tone for 10 seconds, a disconnected to e, an engaged or nothing plus static.
Reported it and an engineer out tonight but not sure how long it's been like this. Noticed something about a loss of service compensation - how does this work
If it's a fault that's gone on for ages and it's a know fault to virgin can I do anything even though I've only just found it. Like said hardly ever use landline but know it was working 3 week ago.
Many thanks for any help
