My landline is down, so my alarm doesn't work, it dials in to monitoring station nightly. I suspect this will affect my house insurance.
An operative came yesterday to check it. He was very aggressive, telling me a landline was a waste of time, he hated them. They will start replacing them between 2023 and 2025. ( I pay money for it to work now.)
Any alternative my alarm company will charge me lots for a new digi modem.
Eventually he checked the local boxes, and said the line was broken between the house and the box, probably in my next doors garden through which it runs.
He said he wouldnt return, but would message his supervisor to get somebody else to do it. I would be messaged by him and supervisor today.
Z for customer service.