Just had an engineer in, and he says the type of dial tone i have (intermittent tone) is normal. Also turns out that my phone cable is damaged and has to be replaced. He has disconnected my phone, and said it could takes weeks before they run a new cable.
How do I go about getting a discount on my bill,
I am not a white Hat Hacker, nor a Black Hat Hacker, more 50 shades of Grey