on 06-06-2022 12:15
I'm writing here as it seems to be the best way to arrange somebody to fix the issue I have with my landline.
Last wednesday my landline phone stopped working and when I checked service status there was indeed an issue. Checked the following day and I still had no dial tone but service status said there were no problems.
As of friday last all I can hear is crackling. When I call my number from another phone it is ringing but not here.
I have checked all wires, all good.
Have tried a brand new corded phone, still nothing but crackling noise.
The phone is plugged into a phone socket.
Please send me a PM so I can give you my full details and arrange an engineer to fix this.
on 06-06-2022 12:23
Thanks for your post.
Sorry to hear about the issue with your landline.
I can look into this for you.
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.
on 08-06-2022 12:45
Can I please ask how the engineers visit went?
Has the fault been fixed now?
on 08-06-2022 12:49
Certainly Gareth_L. Landline is now working.
on 08-06-2022 12:52
Great news YourMajesty.
Were here if you need anything else.