Hi,
My neighbour and myself have no working home phone. There's no dial tone and if I call it from my mobile, it sounds like it's ringing but there is nothing coming through on the landlines.
Service status says no problem. Checked online and again, says no problem.
Called earlier and told I need an engineer. After waiting to be put through to someone, I then had the automated message that due to Covid, customer service is closed even though the website says open until 10pm.
Please can someone offer me advice on where to go from here. Both my neighbour and I have elderly relatives that call us daily.
Thanks.