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davsco1973
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NO LAND LINE

Hi,

Our land line is out of action yet again, the Internet went of yesterday and came back up late last night but phone is still out of action, this is a very eurgent. I have tried everything, disconnecting, trying another phone, trying another phone point still no joy

DY5 4JG

AREA CODE - 4

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Lisa_CC
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Re: NO LAND LINE

Hello davsco1973,

 

I'm sorry about your landline not working and I understand that you're eager on getting it fixed. Can I ask whether you have a dial tone when you pick up the handset or is there any weird tones or automated messages? Also can you receive any calls or is it completely "dead"? 

 

Sorry for the questions, it's so I can get a better picture of the fault.

 

Thanks,

 

Lisa

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davsco1973
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Re: NO LAND LINE

Hi Lisa,

There is no dial tone and its completely dead, family have said it like the line is engaged but no one is using the line

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Lisa_CC
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Re: NO LAND LINE

Thanks davsco1973,

 

I just want to make sure I'm looking at the right details so will send you a Private Message to confirm it as we'll need to get an engineer out for the no dial tone. 

 

Thanks,

 

Lisa

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