I have recently joined Virgin and have a new number as my old contract with Plusnet does not end for a while. How do I go about getting the number ported across to Virgin on the day my contract expires with Plusnet.
Please can one of the mods please check what is recorded as my switch date. When I called I said I wanted to switch when my contract ended, but looks like the switch may have happened ahead of the date.
Hi there sep9001. I am sorry for any confusion there may have been around the transfer of your number to Virgin Media. I would like to look into this further for you. To enable me to do this I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.