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Moving my number to Virgin

Hi 

I have recently joined Virgin and have a new number as my old contract with Plusnet does not end for a while. How do I go about getting the number ported across to Virgin on the day my contract expires with Plusnet.

Thank you

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Re: Moving my number to Virgin

I have spoken to VM support and have been told it should be switched when my PlusNet end date arrives.

 Thank you 

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Re: Moving my number to Virgin

Hi

Please can one of the mods please check what is recorded as my switch date. When I called I said I wanted to switch when my contract ended, but looks like the switch may have happened ahead of the date.

Thank you

 

@Dean_C

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Re: Moving my number to Virgin

Hi there sep9001.  I am sorry for any confusion there may have been around the transfer of your number to Virgin Media.  I would like to look into this further for you.  To enable me to do this I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

 

Regards

 

Lee_R