Landline voicemail

[Andiemac]

I’ve just moved over the virgin landline through my modem and can’t get voicemail to work. Have called 1571 and run through the process several times but the voicemail won’t activate. Can anyone advise please? Thanks 

[Lee_R]

Hi @Andiemac thanks for posting and welcome back to our community.

Sorry to hear you're currently unable to access your voicemail since your landline migration. And sorry for any inconvenience this may be causing you. I would like to take a look on your behalf. I am going to send you a private message.

Regards

Lee_R