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vlain
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Message 11 of 15
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Re: Landline number failed to port

Hi John, just PM'd you back. Thanks.
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vlain
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Message 12 of 15
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Re: Landline number failed to port

I hear your pain!
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John_GS
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Message 13 of 15
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Re: Landline number failed to port

Hi @vlain,

 

Thanks for your message. I am sorry to hear you're leaving us. Is there anything further we can assist with?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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vlain
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Message 14 of 15
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Re: Landline number failed to port

Hi @John_GS

Thanks for offering to help but yes after being so frustrated with Customer Service I have decided to cancel my services, although it was only installed 2 days ago.

I only wish I had found these forums sooner and not relied on calling Customer Service! Was looking forward to being with Virgin but I simply could not risk wasting further time with calls to Customer Services call centres!

My only wish would be that my BT number does not end up in black hole!

Thanks John for showing interest in trying to resolve my headache! 🙂

All the best!

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John_GS
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Message 15 of 15
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Re: Landline number failed to port

Sorry again that you've cancelled

 

Have a good weekend

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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