Landline not working

[MICHAELBAKER]

We are comparatively new members to V M.

We find our telephones will call out but they will not receive incoming calls now that we have changed to V M.

Can V M help please?

Also, we provided a PAC code and we were told that our land line should by now have changed back to our previous number but it does not seem to have done so.     

Can V M help please?

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[ahrbee]

I think you need to post on the Home Phone Forum rather than the E-Mail forum. I think it is a bad idea to use your name and put your account number on any public forum. If you can, I would edit it off.

[Ashleigh_C]

Hi there @MICHAELBAKER

Thank you so much for your post and I am so sorry to hear that this has happened with your phone. 

Thank you to @ahrbee and they are correct we do advise that you do not post your personal details publicly on the forums for your own safety, if we ever do need these details from you then we will send you a PM to request them. 

Can I just confirm is this your mobiles or your landline? 

Thank you again.