Landline not ringing after number ported over

[Tallpaul1]

I've just had my landline number ported over. I can ring out, all ok but when the number is rung, the landline will not ring in the house. It rang before with the VM number I was given before the port. Any ideas please 

[Travis_M]

Hi @Tallpaul1 

Thanks for posting on our community forum and sorry to hear about the issue with your landline.

I'm going to drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself.

Regards

[Tallpaul1]

For some reason I can see the message but I'm unable to scroll down to read it

[Travis_M]

Hi @Tallpaul1 

Thanks for your response 

Can you try and load the forums via a different browser to see if you're then able to view the private message I've sent you please?

Regards