Landline fault after installation of hub 5

[ladylyn]

Since installing hub 5 i can ring out on my landline but can't ring in.Does my land line have to be connected to the hub as well.

Thank you

Lyn

[Matthew_ML · Accepted solution]

Hey ladylyn, thank you for reaching out and I am so sorry to hear this.

It does like your on a digital line so the cable would need to be plugged in the back of the router which sounds like it is or you wouldn't be able to ring out.

I am going to send you a PM to look into it. Cheers 

[ladylyn]

Thank you matt much appreciated 

[Matthew_ML]

No problem you should see a message from me in your inbox . Cheers