No dial tone for a few weeks now. Says 'Check Phone Line' on handset. No service faults in my area (SE London) according to website, so bought new phone. Have just plugged in and it says, 'Check Phone Line'. 😱
If I call number from another phone it rings and then goes to my voicemail.
I am sorry to hear that your landline service has not been working for two weeks, and that you had to buy a new phone in attempt to resolve the issue.
I have checked things on this end and have been unable to see a cause for the issue. The next step would be to arrange for an engineer to come out to you to take a look. I'll be more than happy to get one arrange for you from here if you'd like.
Thanks, Beth for your reply. Yes, I'd like to have an engineer come out to see what's going on. Because people can still leave messages on the voicemail when they call the number, I am concerned that we may miss something important. Thanks for your help.