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Joper
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Keeping previous number

Hi,

Can anyone tell me how long it normally takes to get your old number back?  Was told on Tuesday it would take a couple of days but still on the ‘new’ phone number.

thanks,

Jo 

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Joper
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Re: Keeping previous number

Meant to say previous number is a Virgin number
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Molly_G
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Re: Keeping previous number

Hi @Joper,

 

Welcome to the forums and many thanks for your post. I'm sorry that your old number hasn't been ported over yet.

This usually should take only a few days but the maximum time is up to 10 working days.

 

That said, I'd be happy to look into this for you, just to make sure everything is in order and ensure this has been requested correctly.

I'll send you a private message just to get a couple of details from you so please look out on the purple envelope at the top of the page.

 

Many thanks,

Molly_G
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