Using Hub 5 with phone dongle installed a couple of months ago. Was tested and working by the Tech.
Started going “funny” Thursday/Friday 24/25 Nov.
Tried ringing myself with mobile as soon as I answer the landline it cuts out immediately. On other calls neither party can hear any speech on answer.
Can ring out but after 15-20 min landline cuts out and is dead.
Have cordless phone also tested with corded phone both same. Borrowed another cordless, same again.
This is all incoming calls.
Yes, I have rebooted the HUB 5 several times
Rang to 150 on Friday 25th Nov. spent 40min on landline phone and mobile. All test by 150 showed everything OK
Was passed to SMS? phone cut out. Had enough by then.
I'm having exactly the same problem, as soon as i pick up the phone it appears to cut off. Its ringing and telling me who's calling but as soon as i pick it up it goes dead. Its dialling out ok just not receiving calls properly. I then have to ring back whoever is calling me.
only been on the fibre phone for three weeks Im not impressed so far it keeps cutting me off mid call and I'm receiving 5 to 8 scam international calls every day starting at 1am every few hours neither of these things happened before on my old landline I've had to set my phone to block all international calls.