OK. An update...
My hardware is now installed (3 weeks earlier than expected) and, according to my account on my.virginmedia.com states I am now on the Ultimate Volt package.
However, when trying to activate my V360 I am receiving account retrieval error code CS1012 which, according to Google means its expecting a V6 box instead of the V360. I know VM has been having all kinds of issues today with the site being upgraded and all so it's possible it's all to do with that, I just don't know.
Although the dates are earlier than expected I'm not too concerned as my payment due date is the same and my bill generation date is just 1 day later then my current bill generation date. Do you think this might mean my account is in limbo despite having the new contract and being billed already or do you think there is an issue? I will try resetting the box again shortly although I have done that twice already.
Additionally, I'm going to try and update my signature but it may take a while (and a few attempts) as I'm going to have to format it all manually in that single line edit box!
These are only my views; I've given them to try and assist but if anyone finds fault with my posting then please let me know.
Please excuse misspellings and anything which may not make sense or offend as the medication I take can sometimes have an adverse effect on me.
Chris (VMO2 Customer)
Ultimate Volt: ACTIVE
TV: Maxit TV
Broadband: Volt Gig1 Fibre Broadband
Phone: Talk More Anytime
Mobile: O2 Unlimited