on 19-02-2023 14:37
On the 9th Feb I lost the dial tone on my landline after a short power cut in my village. I put a call in and it was fixed on Tuesday 14 Feb. Apparently a fuse had blown at the box in the street.
How do I apply for compensation for the time I was without a landline.
on 19-02-2023 14:44
Hey paulguk1,
Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the problems that you've had with your landline, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
on 19-02-2023 15:38
on 20-02-2023 17:25
You're very welcome paulguk1 and I'm glad that we could get this sorted for you.
Please let us know if you have any further issues.
Kind Regards,
Steven_L