Home phone not working.

[Sandyman3]

Home phone goes to answerphone when someone rings also we cannot dial out or receive calls for 2 weeks now. still waiting for virgin to reply to email

[Steven_L · Accepted solution]

Hey Sandyman3,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your land line at the moment, I have looked into your account and have ran some diagnostic tests and we will need to send out a technician to look into your issues. I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L