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ocky72
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Having problems - no dial tone and ringing number results in engaged tone

Hi

 

Just wondered if anyone else is experiencing similar issues. No dial tone and the phone is engaged if rung.

 

Have unplugged phone and plugged it back in to wall socket but to no avail.

 

There doesn't seem to be a way to get in touch with virgin after 9pm so I'm stuck wondering if somehow a call is in progress and we could charged for a call that we cannot hang up! There are no faults detected on testing either

Anyone got any suggestions?

 

Thanks

Andy

 

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Emily_G
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Re: Having problems - no dial tone and ringing number results in engaged tone

Thanks for your post Ocky72.

 

We can see that a fault appointment was recently cancelled, has the issue since been rectified?

 

Let us know, Emily.

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