on 28-02-2022 15:20
Helo everyone
I need help with my landline phone, i can make and receive phone calls but the phone will not ring.
Can anyone help solve this problem.
thank you.
[MOD EDIT: Subject title changed for clarity]
Answered! Go to Answer
on 09-03-2022 12:54
Hi Gareth_L
Thank you for letting me know that.
Neil06
on 09-03-2022 14:15
Hi gareth_L
Sorry to do this but the 1471 service is not working now.
Any help please.
neil06
on 09-03-2022 14:23
Hi @neil064
Thanks for posting on our community forum!
Can you try and dial 1475 and follow those instructions for me? Please let me know how you get on.
Regards
on 09-03-2022 14:36
Hi Travis_M
When i ring 1475 the phone makes a constant bussing sound, then someone says please replace phone and try again.
Neil06
on 09-03-2022 14:43
Hi @neil064
Thanks for the reply, can I just double check - was this working perfect beforehand?
Regards
on 09-03-2022 14:48
Hi Travis_M
Before i had problems with the phoneline the 1471 service worked.
Last time it was used i belive was Friday 04/03, today an engineer fixed that problem, but now 1471 says this service is not avaliable on this line.
Thank you
Neil06
on 09-03-2022 14:51
Hi @neil064
Thanks for the reply!
I'm going to drop you a private message now to check on a couple of details, please keep an eye on your inbox.
Regards
on 10-03-2022 13:43
Hi @neil064
Thanks for your patience, it is much appreciated.
We've added the 1471 service back on for you - my apologies for the inconvenience!
Please give that a try now and keep us updated how you get on.
Regards
on 10-03-2022 14:19
Hi Travis_m
Thank you, the 1471 service is now working.
Your help was appreciated.
Thank You.
Neil06
on 10-03-2022 14:25
Thanks for the reply @neil064
Great to hear so! I hope you have a great day and please do contact us if you require any further assistance 🙂
Regards