Delete saved messages

[fordfiesta9]

We have 2 saved messages and i keep trying to delete them but it will not let me , just sends me back to main menu.

[Zach_R]

Hi @fordfiesta9,

Thank you for your post and welcome back to our community forums. We're here to help.
 

Are you referring to voicemail messages on your landline? If so, can you clarify what you're doing to attempt to access and delete them?

Thanks,
 

[fordfiesta9]

We are trying to delete saved voicemail messages on landline,

Everytime we hear press 1 to delete and press 1 it just takes us back to the main menu.

[Martin_N]

Thank you for coming that information. Can you confirm if you have had this issue before?

Can you confirm if you other options on the voicemail are working?

^Martin

[fordfiesta9]

Not had this issue before and everything else with voicemail seems to be ok.

[Martin_N]

Thank you for that information. Okay, so to look into this further I will private message you to confirm some details and pass data protection. 

^Martin