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Charged for phoning a fax machine

Coronavirus
Joining in

on ‎30-03-2022 17:20

What can I do about being charged for 'phoning' a fax machine EVERY month? On  B.T. forum the same no. 0121 359 8100 is being charged to lots of their customers. I DO NOT call that no. sometimes get money credited on next bill 42p. not always as can't get to talk to anyone at virgin media-this is obviously a 'big scam'  So why can't they do something about it?

 

 

 

[MOD EDIT: Subject title changed for clarity]

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11 REPLIES 11

Coronavirus
Joining in
In response to Chris_W1

on ‎30-03-2022 18:10

'They are not calling me@ I am apparently calling them-hence 35p plus vat on bill!!

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Chris_W1
Forum Team
Forum Team
In response to Coronavirus

on ‎30-03-2022 18:26

Hi Coronavirus, I will send you a private message so that we can look into this in more detail by viewing your account. I will send you a PM shortly. - Chris. 

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