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Irfan190388
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Cannot receive calls

I have had my home phone number changed 2 weeks ago. Since then I am not able to receive calls only make. I have phoned Virgin Media 4 times. Everytime they say they will fix issue within 48 hours but they don't. They have even sent a technician who could not fix issue. Virgin Media are not replying to my messages and phone time wait is very long. Everytime I phone they say same thing that issue will be fixed but don't fix anything. 

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Alex_RM
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Re: Cannot receive calls

Hi Irfan190388,

 

Thanks for posting, I'm sorry to hear you're having some issues with the line, 

 

Has there been any change since your post on Friday? 

 

Let me know if not and I can pop you over a private message to give you an update.

 

Alex_Rm

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Irfan190388
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Re: Cannot receive calls

Issue has been sorted out now

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