Call VM and ask for the number to be transferred. That's literally it. You need not contact BT.
VM will arrange with BT to transfer the number & on that date your BT line & account will be terminated automatically.
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Welcome to our Community Forums! Thank you for your first post and for your landline number query.
You can take a look at our How To Keep My Number page to see how to complete the number transfer process. Do you want to keep your BT landline number? If so, please let us know and we'll be happy to arrange this for you. If you're not wanting to keep your BT number and your Virgin Media package already includes a landline, you will already have a number assigned to you.
Please let us know how you'd like to move forward and we'll do our best to assist.
New around here? Check out the do's and don'ts, in our Community FAQs