Menu
Reply
Highlighted
  • 69
  • 8
  • 7
Dialled in
95 Views
Message 1 of 2
Flag for a moderator

Caller ID not working

Can someone check if caller ID is enabled on my landline? It should be and was working up to few days ago but now I have 3 phones which say it isn't working.

0 Kudos
Reply
Highlighted
  • 126
  • 34
  • 34
Forum Team (Retired)
Forum Team (Retired)
92 Views
Message 2 of 2
Flag for a moderator

Re: Caller ID not working

Hi

Loss of caller Id can be caused by a number of faults

1) Voltage issue on your drop cabl ( the cable that runs from your property to the street cabine )

2) or a fault with the port in which your drop cable is connected to in the cabinet

Have you tried the text service mentioned below

Thanks

Craig

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such

Why not try our Text Messaging Service?

It’s a great way to get help with your Virgin Media services - and it's free!

Just send your query to 07533 051 809 and we’ll text you back.


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply