Menu
Reply
  • 1
  • 0
  • 0
Joining in
229 Views
Message 1 of 3
Flag for a moderator

Caller I D missing since repair

My landline was faulty over the Christmas period for a week, then an engineer called and repaired, the fault being in their box on the street, but following the repair my facility for caller I D has disappeared, can anyone help with how I can get this resolved? 
Thank you

Sue

0 Kudos
Reply
  • 6.94K
  • 941
  • 1.36K
Very Insightful Person
Very Insightful Person
212 Views
Message 2 of 3
Flag for a moderator

Re: Caller I D missing since repair

You can either wait for one of the forum team to pick up this post, or you can call 150, follow the options for "I have a fault with my phone service" and (probably) get it reinstated during the call.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
  • 3.62K
  • 280
  • 361
Forum Team
Forum Team
177 Views
Message 3 of 3
Flag for a moderator

Re: Caller I D missing since repair

Hello and welcome to our community Sue6305, I can look into this for you but would need to take some details over a private message, so that we can clear account security and look into the issue.

 

I will send over a private message in the next few moments, please respond with the requested details and I can look into this for you.

 

Regards

Steven_L

0 Kudos
Reply