Just had a bad experience - a hospital tried to get in touch with me about a very important phone consultation using my Virgin home phone. They couldn't because I'd forgotten anonymous call rejection was turned on. Many medical concerns withhold their 'calling out' numbers for privacy reasons. Fortunately they were eventually able to reach me on my mobile.
I've now turned ACR off using #227# but I don't know if this is a permanent fix. Obviously I now need to know if this key input produces the permanent change that I require in case of similar calls. I've tried phoning Virgin but it's impossible to get through. Another, rather irrelevant point - am I being charged for ACR as part of the phone package? I can't find answers anywhere on Virgin's labyrinthine web pages so I'd be grateful for comments.
on page 2 at a nominal £2.70 p.m. for the service. However, the actual cost may well be bundled in with any other services and features you have as part of your VM package so may be hard to identify as an individual cost item.
The code you mention to turn ACR on/off is also mentioned here
Thanks very much. That was very helpful. I've checked using my mobile to phone home with the number withheld and the home phone now shows 'Private Caller' with #227# used. I assume that this will now be permanent until I re-activate ACR using *227#
I'm still not clear if ACR is a stand alone charge but that's not really important at the moment.